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Support Survey

Please use this survey to rate our support service. If possible, enter the Customer Inquiry number for your ticket in the field below.

Customer Inquiry #:
1 = Extremely Dissatisfied, 10 = Extremely Satisfied
Were you satisfied with the overall support you received in resolution of your question/issue?
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Was the information/response clearly and accurately communicated?
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Did you feel the support engineer was knowledgeable in the areas of inquiry?
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Was your question/issue adequately resolved?
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Do you feel the support provided responded to each area of inquiry?
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Did the support engineer provide the desired level of probing questions to best understand your question/issue?
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Were you satisfied with the speed of resolution of your question/issue?
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Was the support engineer courteous in their response?
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Comments/Suggestions: